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Kime - yesterday you worked 4.5 hrs and had no survey completions and we expected you to complete 1 survey(s). This gives you an overall PR of 0%. As a reminder, you have 8 hours of nesting time (3.5 hours left) and need a PR greater than 60% to keep seeing shifts. It's normal to not get it right away, so don't think you can't increase your PR and graduated. Once you graduate you have access to priority shifts and the opportunity for a higher wage. A few tips to help you succeed: 1. Make 75-100 calls per hour (you made 65 calls per hour in your last shift) 2. Aim for at least 1 survey completion per hour 3. Review our Dynata Tips for Success Document here: https://bit.ly/Dynata_Top_Tips Stay positive and good luck! Yesterday's Key Shift Stats: Survey Completes: 0 (Expected 1) Calls / Hour: 65 (Goal: 80-100+) Break Time: 0% (Goal: The lower the better, you are not paid for break time and it hurts your PR %) *Production Rate (PR): % of surveys we expect you to complete (Goal: 100%)

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